nssXNational Support Service Exchange

Your story, in your own voice

We're listening.

You're doing a brave thing for your family โ€” and you don't have to say it perfectly. Just speak from the heart, and we'll take it from there. ๐Ÿ’™

Just tell your story, simply โ€” like you're telling a friend. Take all the time you need, and try to touch on each of these:

  • โ€ขYour full name, and who this happened to
  • โ€ขWhere you live โ€” city, state, and address
  • โ€ขBest phone number and email
  • โ€ขWhich apps โ€” Instagram, Facebook โ€” and the handle or username
  • โ€ขWhen they started using it โ€” the month and year, best guess โ€” how old they were, and hours a day
  • โ€ขWhich of these the doctors diagnosed, and about when โ€” month and year:Body dysmorphiaEating disorderDepressionSevere anxietySuicidal thoughts or attemptSelf-harm
  • โ€ขThe treatment received, who provided it, and about when they went โ€” month and year:Diagnosed by a doctor or therapistCounseling or therapyHospital, ER, or residential carePrescribed medication
  • โ€ขThe last four digits of the Social Security number
  • โ€ขThat no other attorney is handling this claim
  • โ€ขHow it changed your family's life

Make sure your microphone is on and allow it when the browser asks. We'll write down what you say as you speak. Works best in Chrome.

Your recording and your words are kept private, encrypted, and used only for your claim.

Rather answer step by step instead? Use the written questionnaire โ†’